Frequently asked questions
Naturopathic care, virtual visits, scheduling, insurance, and the days the office is closed.
Naturopathic and virtual care
What is naturopathic medicine, and how does it differ from conventional medicine?
Naturopathic medicine is a holistic approach that focuses on treating the root cause of health issues, using natural therapies to support the body's self-healing abilities. It often differs from conventional medicine in the therapies recommended and the aspects of a person's health that is taken into consideration.
Link to this questionHow can virtual consultations be as effective as in-person visits for naturopathic care?
Virtual consultations offer real-time communication, allowing providers to assess symptoms, discuss health history, and provide personalized recommendations, similar to in-person visits. Since COVID, the wide adoption of telehealth has effectively addressed multiple barriers to care that once existed.
Link to this questionAre there any specific conditions or situations where virtual consults and/or naturopathic medicine is not recommended?
In short, yes. If you are experiencing a medical emergency, we highly recommend that you call 911 and/or visit a local emergency department for proper assessment and treatment. If you are not experiencing a medical emergency and are wondering if Lesher Wellness is the right place for you, we recommend scheduling a 15 minute introductory call with Dr. Lesher prior to your first appointment. Book here.
Link to this questionScheduling and insurance
How do I get scheduled with Dr. Lesher?
Scheduling can be done in 5 ways: email, text, call, booking through your CHARM patient portal (if you are already an established patient) or booking through the online scheduling tool which can be found here: www.lesherwellness.com/schedule
Link to this questionAre virtual naturopathic consultations covered by insurance, and what are the associated costs?
Most insurance plans will cover virtual consultations the same way they would cover in-person office visits. Coverage varies by provider and plan, so it's important to check with your insurance prior to scheduling. For more information, please see our Fees & Insurance page for a list of accepted insurance plans.
Link to this questionYour visit and after
Are there any specific tools or technologies I need for a virtual appointment?
Virtual visits at Lesher Wellness are performed via ZOOM, which is integrated with our medical record system and patient portal (CHARM). A computer or smartphone with a reliable internet connection and a webcam is typically all that's needed to participate. Once your appointment is confirmed, you will receive an email with an access link to the ZOOM call. You can also access the same link through your patient portal under the 'Appointments' tab.
Link to this questionWhat resources and/or support can I access between appointments if I have questions or concerns?
Established patients of Lesher Wellness have the privilege of direct access to Dr. Lesher via the CHARM patient portal. Questions regarding your care should go directly through the patient portal to ensure information is kept securely in your medical chart. For questions regarding your appointment and/or scheduling, billing, or other administrative tasks we recommend emailing admin@lesherwellness.com or texting us at 206-466-0760
Link to this questionWhen should I expect my visit summary/treatment orders to show up in the portal?
Patients can typically expect to receive their visit summary and treatment orders within 1–3 business days (24–72 business hours) following their appointment. If you haven’t received your summary after this time frame, feel free to reach out for an update.
Link to this questionOffice closures
List of Office Closure Dates 2026
Lesher Wellness will be CLOSED on the following dates and holidays:
- New Year's Day Thursday 1/1/26Up next
- Martin Luther King Jr. Day Monday 1/19/26Up next
- President’s Day Monday 2/16/26Up next
- Memorial Day Monday 5/25/26Up next
- Juneteenth Friday 6/19/26Up next
- Independence Day (observed) Friday 7/3/26Up next
- Labor Day Monday 9/7/26Up next
- Indigenous Peoples' Day (Columbus Day) Monday 10/12/26Up next
- Veterans Day Wednesday 11/11/26Up next
- Thanksgiving Day Thursday 11/26/26Up next
- Christmas Eve Thursday 12/24/26 and Christmas Day Friday 12/25/26Up next
- New Year's Eve Thursday 12/31/26 and New Year's Day Friday 1/1/27Up next
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Still have questions?
For appointments, scheduling, billing, or other admin questions, reach the office directly. Established patients can message Dr. Lesher about their care through the CHARM patient portal.
Ready to find the root cause?
Dr. Lesher is a Naturopathic Doctor who focuses on autoimmune and chronic conditions in women. Since 2020, she's helped more than 900 patients stop managing symptoms and start healing.